Crisis Communications Plans - Revision history

Mpollei@gfnet.com at 20:31, 11 July 2023

2023-07-11T20:31:07Z

← Older revision		Revision as of 20:31, 11 July 2023
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	<noautolinks>==Best Practices Resources==</noautolinks>		<noautolinks>==Best Practices Resources==</noautolinks>
	{{Document Icon}} [[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17) \| A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17), USACE~~, 2015~~]]		{{Document Icon}} [[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17) \| A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17), USACE]]

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Rmanwaring at 15:42, 14 December 2022

2022-12-14T15:42:03Z

← Older revision		Revision as of 15:42, 14 December 2022
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	<!-- Delete any sections that are not necessary to your topic. Add pictures/sections as needed -->		<!-- Delete any sections that are not necessary to your topic. Add pictures/sections as needed -->
	"The initial phase of a crisis can be characterized by confusion, uncertainty, and intense media interest. Information is usually incomplete, and the facts often scattered. The organization’s communicators and decision makers will be required to collect information about what happened, separate fact from rumors, activate communication response, and coordinate with other responding agencies. Situational awareness is at a premium, with few second chances to get communication right during this phase of a crisis."<ref name="CISA">[[Dams Sector Crisis Management Handbook\| Dams Sector Crisis Management Handbook (Cybersecurity and Infrastructure Security Agency, 2021)]]</ref>		"The initial phase of a crisis can be characterized by confusion, uncertainty, and intense media interest. Information is usually incomplete, and the facts often scattered. The organization’s communicators and decision makers will be required to collect information about what happened, separate fact from rumors, activate communication response, and coordinate with other responding agencies. Situational awareness is at a premium, with few second chances to get communication right during this phase of a crisis."<ref name="CISA">[[Dams Sector Crisis Management Handbook \| Dams Sector Crisis Management Handbook (Cybersecurity and Infrastructure Security Agency, 2021)]]</ref>

	"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>		"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>
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	*Explain as much as you can about who will fix the problem, and when.<ref name="CISA"/>		*Explain as much as you can about who will fix the problem, and when.<ref name="CISA"/>

	==Best Practices Resources==		<noautolinks>==Best Practices Resources==</noautolinks>
	*[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)\|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (~~U.S. Army Corps of Engineers~~)]]		{{Document Icon}} [[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17) \| A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17), USACE, 2015]]

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Grichards at 22:26, 9 December 2022

2022-12-09T22:26:02Z

← Older revision		Revision as of 22:26, 9 December 2022
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	__NOTOC__		__NOTOC__
	[[Category:~~Site Security Program Management~~]]		[[Category:Other Pertinent Plans]]
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Grichards at 20:41, 9 December 2022

2022-12-09T20:41:17Z

← Older revision		Revision as of 20:41, 9 December 2022
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	==Best Practices Resources==		==Best Practices Resources==
	[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)\|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (U.S. Army Corps of Engineers)]]		*[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)\|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (U.S. Army Corps of Engineers)]]
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Grichards at 20:40, 9 December 2022

2022-12-09T20:40:39Z

← Older revision		Revision as of 20:40, 9 December 2022
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	"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>		"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>

	==Principles of ~~effective crisis communication~~==		==Principles of Effective Crisis Communication==
	*Provide timely and accurate facts, including where the crisis occurred.		*Provide timely and accurate facts, including where the crisis occurred.
	*Say what is being done now.		*Say what is being done now.

Grichards at 20:40, 9 December 2022

2022-12-09T20:40:17Z

← Older revision		Revision as of 20:40, 9 December 2022
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	"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>		"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication\|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>

			==Principles of effective crisis communication==
			*Provide timely and accurate facts, including where the crisis occurred.
			*Say what is being done now.
			*Give credible answers regarding the magnitude of the crisis, including possible threats to the public.
			*Share the possible duration of the crisis.
			*Explain as much as you can about who will fix the problem, and when.<ref name="CISA"/>

	==Best Practices Resources==		==Best Practices Resources==

Grichards at 20:38, 9 December 2022

2022-12-09T20:38:48Z

← Older revision		Revision as of 20:38, 9 December 2022
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	[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)\|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (U.S. Army Corps of Engineers)]]		[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)\|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (U.S. Army Corps of Engineers)]]
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Grichards: Created page with "NOTOC Category:Site Security Program Management ---- "The initial phase of a crisis can be characterized by confusion, uncertainty, and intense media interest. Information is usually incomplete, and the facts often scattered. The organization’s communicators and decision makers will be required to collect information about what happened, separate fact from rumors,..."

2022-12-09T20:38:31Z

Created page with "__NOTOC__ Category:Site Security Program Management ----  "The initial phase of a crisis can be characterized by confusion, uncertainty, and intense media interest. Information is usually incomplete, and the facts often scattered. The organization’s communicators and decision makers will be required to collect information about what happened, separate fact from rumors,..."

New page

__NOTOC__
[[Category:Site Security Program Management]]
----

"The initial phase of a crisis can be characterized by confusion, uncertainty, and intense media interest. Information is usually incomplete, and the facts often scattered. The organization’s communicators and decision makers will be required to collect information about what happened, separate fact from rumors, activate communication response, and coordinate with other responding agencies. Situational awareness is at a premium, with few second chances to get communication right during this phase of a crisis."<ref name="CISA">[[Dams Sector Crisis Management Handbook| Dams Sector Crisis Management Handbook (Cybersecurity and Infrastructure Security Agency, 2021)]]</ref>

"Crisis communications plans enable the organization to proactively establish effective and consistent communication with affected stakeholders by explaining how the organization will handle a specific crisis. This type of communication is different from [[Risk Communication|risk communication]], which increases stakeholder awareness of the general risks posed by dams to help inform community preparedness for emergencies. While both types of communication are important, this handbook focuses on planning for communicating once an emergency takes place."<ref name="CISA"/>

==Best Practices Resources==
[[A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (EP 1110-2-17)|A Guide to Public Alerts and Warnings for Dam and Levee Emergencies (U.S. Army Corps of Engineers)]]

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